Spa Sales and Guest Service Associate

SA556 – independently owned and operated Hand & Stone franchisee.

About the role

Spa and Sales Guest Service Associate – weekday nights and weekends shifts at Hand & Stone Massage and Facial Spa in North Westminster, CO. Our vision is to make each visit the best hour of our client’s month. As the hosts of the spa, you’ll create 5-star experiences for every client, connecting with clients, co-workers, and the community to ensure each service is memorable and exceptional.

What sets Hand & Stone apart

• Opportunity: Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success, in a supportive environment where your growth and well-being are top priorities.
• Convenience: Flexible shifts designed to accommodate your lifestyle in a friendly and stable work environment.
• Training and Growth: Enhance your spa industry career through live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused: Strike a work/life balance while making a difference in people’s lives. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program (available in spas who partner with ADP).

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Benefits

• Kindercare childcare discounts
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development