Spa Receptionist

Job Responsibilities

• Welcome and greet clients in a friendly and professional manner
• Answer phone calls and schedule appointments
• Check clients in and out for their appointments
• Provide basic information about spa services and products offered
• Maintain a clean and organized reception area
• Handle client inquiries and resolve any issues or complaints
• Assist with local marketing events as needed
• Act as liaison between aesthetic specialists and treatment providers
• Collection and handling payments
• Assist with administrative tasks as needed/assigned

Qualifications

• High School Diploma/GED
• Successful sales experience preferred
• 1-2 years of customer service experience, preferably in a spa or high-end retail environment
• Ability to multi-task, exercise sound personal judgment, and utilize strong decision making, analytical, and follow-up skills
• Compelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapport
• Rapid learning skills with the ability to grasp concepts and protocols

Benefits

• Matching 401(k)
• Dental insurance
• Vision Insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off

Schedule

Monday-Friday 9a-5p

Pay

$17 - $18 per hour plus commission opportunity