Spa Receptionist

Responsibilities

• Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
• Transmit information or documents using a computer, mail, or facsimile machine.
• Operate standard office equipment other than computers.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Requirements

• Follow all company policies and procedures.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.

Qualifications

• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Skills

• Computer literacy (word processing, spreadsheet, database, presentation software).
• Office equipment operation (keyboard, mouse, trackball).
• Customer service skills.
• Attention to detail.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Opportunities for growth and development within the Marriott International portfolio of brands.
• Flexible work schedule.
• Competitive compensation package.

Pay

• Compensation is commensurate with experience.

Schedule

• Flexible work schedule available.