Spa Manager

Benefits

KinderCare Childcare Discounts
Employee discounts

Responsibilities

• Lead daily spa operations and support overall business growth
• Drive membership sales, retail performance, and guest retention
• Coach, motivate, and develop a diverse team
• Analyze performance metrics and implement strategies to improve results
• Create and execute local marketing and community outreach initiatives
• Optimize schedules, staffing, and operational efficiency
• Resolve guest concerns and ensure a high level of customer satisfaction
• Maintain spa cleanliness, inventory, and brand standards
• Hire, train, mentor, and support team members
• Ensure compliance with company policies and applicable regulations

Qualifications

• Experience in sales, customer service, hospitality, retail, or membership-based businesses
• Strong leadership and communication skills
• Goal-oriented mindset with a passion for team development
• Organized, dependable, and able to multitask effectively
• Comfortable analyzing reports and using performance metrics to drive decisions
• Positive attitude with the ability to build strong relationships with staff and guests