Spa Manager

About the role

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal candidate is goal-oriented, growth-minded, and has a proven background in sales management, spa operations, and customer service.

Performance will be based on the following metrics:

• Membership Conversion – coaching and motivating the spa team to educate and delight clients, encouraging them to join our Lifestyle Program.
• Revenue – driving revenue through scheduling, marketing, and upgrading services.
• Recruiting – building a team of passionate spa professionals.
• Operations – measuring and delivering results, creating a strong member base, and ensuring a consistently excellent client experience.

Requirements

• 2 to 3 years of management experience in the salon/spa, retail, or hospitality industry.
• Flexible schedule – this role requires a variety of hours, which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. Each independent franchisee is solely responsible for all employment-related decisions, including hiring, termination, benefits, compensation, and day-to-day activities.