SPA HOST - MALE

About the role

Join Our Spa Team as a Male Spa Host! $15 - $16 per hour DOE

Responsibilities

• Create Memorable Experiences: Greet and orient guests, ensuring they feel welcome, relaxed, and informed as they enter the spa.
• Guide Guests with Care: Escort guests to their lockers, providing them with robes and slippers, and offer assistance whenever needed throughout their visit.
• Keep the Spa Flowing: Help maintain the cleanliness and order of all guest areas—lounge, locker rooms, fitness center, and wet facilities—to create a serene, well-stocked environment.
• Cookinate & Communicate: Answer phones, route calls, manage emails, and assist with reservations, ensuring smooth communication between guests and spa staff.
• Provide Seamless Service: Help with turning rooms between treatments, assist with spa laundry, and make sure that retail and professional product inventory stays up-to-date.
• Guest Support: Provide confirmation calls, address any last-minute changes in appointments, and ensure guests receive timely, accurate information about services.
• Share the Experience: Confidently recommend and up-sell spa services and retail products to enhance the guest’s experience.
• Maintain a Tranquil Environment: Contribute to a calm, relaxing atmosphere by ensuring cleanliness and the immaculate presentation of all areas of the spa.
• Ensure Satisfaction: Handle all guest interactions with the highest level of hospitality, resolve any concerns, and ensure their time at the spa is nothing short of perfect.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Previous experience in hospitality, retail, or the salon/spa industry is a plus. Experience with spa software and Microsoft Office is preferred.
• Skills: Ability to work with multi-line phone systems, sell products, and confidently educate guests on treatments and services.

Physical & Environmental Requirements

• Ability to stand for long periods, bend, reach, and lift up to 25 lbs.
• Ability to work in varying temperatures and maintain a professional appearance at all times.
• Must be able to work in a fast-paced, guest-focused environment.

Benefits

• Positive Work Environment: Join a supportive and collaborative team where every day brings new opportunities to learn and grow.
• Career Development: We believe in fostering talent and providing training and growth opportunities to help you succeed in the hospitality and spa industry.
• Relaxing Atmosphere: Work in a tranquil, luxurious environment designed to provide guests with the ultimate in relaxation and rejuvenation.
• Flexibility & Benefits: Enjoy a flexible schedule, with evening, weekend, and holiday hours, and other benefits that help you maintain a work-life balance.