Spa Front Desk Receptionist
Massage Heights Indianapolis · Parkway, CA · 6 days ago
Administrative$14/hrFull-time
Responsive Recruiter
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
What Makes You a Great Fit
- Warm, approachable, and genuinely enjoy connecting with people.
- Calm under pressure and solution-focused when challenges arise.
- Attentive to details that enhance the guest experience.
- Motivated to meet goals and go the extra mile for guests and teammates.
- Available to work of 32+ hours/week, including a mix of mornings, evenings, and weekends.
- Reliable and flexible, with dependable transportation to travel between locations if needed.
- Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks.
- Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most.
How You Will Make a Difference
- Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments.
- Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
- Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties.
- Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience.
- Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations.
- Connect with guests to build rapport and create a warm, memorable experience throughout every interaction.
- Contribute to team culture centered on positivity, collaboration, and result-oriented solutions.
Why You Will Love Working at Massage Heights
- Competitive Pay & Steady Growth
- Comprehensive Health & Wellness Benefits
- Paid Time Off
- Wellness Perks
- A Supportive, People-First Culture
- Guided learning pathway through Massage Heights University
- Supports work-life balance
- Committed to making safety for Therapist and Guest a priority.
- Products and services
- A program that supports team members during times of hardship
- Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.
Or apply here.