Spa Front Desk Host

Qualifications: Outstanding customer service and problem-solving skillsConfidence when recommending memberships, packages, and productThe ability to prioritize and multi-task within a fast-paced environmentInitiate tasks and perform duties without directionExcellent communication skills and be able to work with a wide range of personalitiesSuperior organizational skillsMust have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts Job Summary You are the foundation of our organization's success. An expert in creating a world-class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions. Responsibilities: Provide high-level customer service and hospitality to clientsEducate clients on current promotions, memberships, packages, and future appointmentsAssist with re-stocking productsHelp with daily shop tasks and projectsMaintain a positive attitude and take initiative.Work as a cohesive team with all Heyday staff members Assist with the training and coaching of new hires for the Host teamMaintain the distinct Heyday aesthetic, appearance, atmosphere, and culture. About Heyday We’re Heyday, a fast-growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey. We’ve been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are. At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next? This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Heyday Skincare Corporate.