Spa Front Desk Associate
Hand & Stone Massage and Facial Spa · Newtown, PA · 13 mo ago
Customer ServiceFull-time
Provide excellent customer service to members/guests
Responsibilities
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and upgrades
- Follow proper filing procedures/file maintenance
- Promote health/wellness benefits of massage therapy
- Maintain a professional and clean work environment & appearance
- Positive, energetic attitude
- Team player
- Perform various other duties as assigned
Requirements
- Maintain treatment rooms and common areas
- Hourly wage plus commissions and bonuses
- Flexible schedules
- Professional and safe work environment
- Employee discounts
- Contests
- Knowledge of Microsoft Office application, Zenoti Salon and Spa (will train) and basic front desk principles.
- Excellent personal appearance, good verbal and written communication skills.
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
Qualifications
- Knowledge of Microsoft Office application, Zenoti Salon and Spa (will train)
- Basic front desk principles
Skills
- Customer service skills
- Front desk operations
- Communication skills
- Time management
- Stress management
Benefits
- Employee discounts
- Contests
Pay
- Hourly wage plus commissions and bonuses
Schedule
- Flexible schedules