Spa Attendant Part-time

Responsibilities

• Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, and pool.
• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• Comply with all Four Seasons’ policies and procedures
• Set-up and maintain spa including refreshments, locker rooms, work out areas, pool & pre-treatment area and games room.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
• Assist guest to their appointments as they relate to the Spa services
• Comply with Four Seasons’ Standards of Conduct
• Work harmoniously and professionally with co-workers and supervisors.
• Assist guests with use and set-up of fitness machines, and pool area
• Liaison/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.)
• Retrieve and fold towels for the spa and pool
• Retrieve, deliver, and store/set-up products from purchasing.
• Clean and stock waiting area, restrooms, and locker areas of pool and spa.
• Assist other staff with set-up and breakdown of their respective treatment areas/

Qualifications

• Education: High school education or equivalent experience
• Experience: Six months in hospitality industry work and or fitness, health club related work
• We are looking for individuals who have computer knowledge with good communication skills.
• Speaking, writing and reading English is required.
• General knowledge of labor laws desired.
• Positive attitude and willing to learn is a must.
• This position requires an applicant with a flexible schedule and the ability to work different shifts and some weekends.