Spa Attendant - Part Time

About the role

A dedicated and friendly Spa Attendant to provide exceptional customer service and maintain a clean, welcoming environment for guests. This role ensures all spa facilities are well-maintained and guests have a pleasant experience.

Responsibilities

• Greet and assist guests upon arrival, providing information about spa services and amenities.
• Maintain cleanliness and organization of spa areas, including treatment rooms, relaxation areas, and restrooms.
• Prepare and restock supplies, such as towels, robes, and toiletries, ensuring availability for guests.
• Assist with the setup and breakdown of treatment rooms before and after services.
• Monitor and maintain the overall ambiance of the spa, including lighting, music, and temperature.
• Address guest inquiries and concerns promptly and professionally.
• Collaborate with spa staff to ensure smooth operations and high-quality service delivery.

Requirements

• Excellent customer service and communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic knowledge of spa services and treatments is a plus.
• Flexibility to work various shifts, including weekends and holidays.
• Previous experience in a spa or hospitality setting is preferred but not required.

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or related field required.
• High School diploma or equivalent required.
• College coursework in a related field helpful.
• Previous supervisory responsibility preferred.

Physical Requirements

• Long hours sometimes required.
• Medium work: exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.

Mental Requirements

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.