Spa Attendant

Main Duties

• Consistently provide professional, warm, and engaging service to spa guests, hotel guests, day visitors, and members
• Support the opening and closing of spa and fitness facilities in accordance with daily operating procedures
• Maintain cleanliness, organization, and presentation of all spa, fitness, thermal, pool, and relaxation areas throughout the day
• Service and maintain men’s and women’s locker rooms, ensuring cleanliness, order, and proper stocking of towels, robes, slippers, and amenities
• Conduct frequent walk-throughs of the spa and fitness facilities to ensure all areas meet luxury brand standards
• Replenish food, beverage, water, and refreshment stations throughout the spa as required
• Perform scheduled pool and jacuzzi water testing and complete daily pool plant operating tasks as assigned
• Monitor spa equipment and facilities, promptly reporting maintenance or safety issues to Spa Leadership or the Manager on Duty
• Aid therapists, reception, and other spa departments as needed to ensure smooth daily operations
• Ensure guest comfort by responding promptly and courteously to requests or concerns

Qualifications & Skills

• Previous experience in a spa, fitness, wellness, or luxury hospitality environment preferred
• Strong attention to detail with a commitment to cleanliness, safety, and presentation standards
• Excellent guest service and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Comfortable performing physical tasks including standing, walking, lifting, and carrying supplies throughout the shift
• Basic knowledge of spa facilities, thermal areas, pools, and hygiene standards preferred
• Ability to follow written and verbal instructions accurately
• Willingness to work flexible schedules including weekends, holidays, and early or late shifts
• Professional demeanor with a calm, service-oriented attitude