Spa Attendant

About the Role

The Spa Attendant requires an energetic, service-oriented individual with an affinity for order and cleanliness. This role guides guests through their spa experience while ensuring all service and facility standards are met. The ideal candidate is experienced in dealing with the public, enthusiastic, friendly, and accommodating.

Responsibilities

• Welcome guests and escort them to their lockers.
• Anticipate guest needs and efficiently handle all guest requests.
• Issue locker keys and towels, and monitor the return of those items.
• Assist with the cleanliness and organization of locker rooms and issue desk.
• Ensure an adequate supply of clean towels, robes, and guest-wear.
• Maintain a clean, neat, and organized issue desk by wiping counters, keeping them clutter-free, and organizing drawers and cabinets.
• Assist with removing used linen and restocking linen.

Requirements

• High School Diploma or equivalent preferred.
• Previous spa or health club experience preferred.
• Minimum of one year of experience in customer service.

Physical Requirements

• Position requires walking and giving direction for most of the working day.
• Must be able to stand and exert well-paced mobility for up to 6 hours.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
• Must be able to lift up to 25 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.