Spa and Fitness Center Attendant

About the Role

This position is responsible for providing exceptional guest service by courteously answering phones, greeting guests, making appointments, and maintaining the Spa area. Ability to work a flexible schedule, including weekends, is required.

Responsibilities

• Work in a fast-paced environment
• Multitask effectively
• Collaborate well with others as part of a team
• Schedule appointments accurately
• Handle computer systems and cash procedures
• Answer phones promptly and in a friendly manner
• Work well under pressure
• Demonstrate knowledge of spa treatments
• Stock brochures at the front desk
• Restock retail items
• Perform other tasks as assigned by Manager or Assistant Manager
• Participate in and attend all training classes and staff meetings
• Check lights and equipment to ensure functionality; report maintenance issues
• Follow safety procedures and maintain a safe work environment

Qualifications

• High school diploma or equivalency preferred
• Reception desk and/or salon/spa experience preferred
• Effective written and verbal communication skills
• Strong customer service, communication, and interpersonal skills
• Working knowledge of Microsoft Office Applications

Physical Requirements

• Ability to lift 20–35 lbs
• Work in an upright standing position for long periods of time
• Walk and climb stairs
• Handle, finger, grasp, and feel objects and equipment
• Detect auditory and/or visual emergency alarms
• Communicate, receive, and exchange ideas and information verbally and in writing
• Navigate the property/building quickly and easily as required
• Complete all required forms
• Ability to work extended hours and weekends

Schedule

Variable shifts: 6:30 AM to 3:00 PM or 9:30 AM to 6:00 PM.

Pay

$17.50 - $18 per hour.

Benefits

• Full comprehensive benefits for full-time associates, including multiple medical plan options, dental, and vision
• Time off benefits and paid holidays
• 401k with company match
• Occasional travel may be required for training and company functions