Sourcing Specialist

About the role

This is a Fully Remote Job. The organization operates within the facilities maintenance sector, addressing the challenge of managing and optimizing service partner networks across assigned territories. It focuses on maintaining quality standards, ensuring performance goals are met, and supporting operational needs through strategic sourcing and partner management. The Sourcing Specialist is responsible for managing an assigned territory's service partners to ensure adequate capacity, quality, and cost-effectiveness. This role involves strategic planning, performance monitoring, and sourcing of new providers to maintain a competitive and compliant service network that supports operational goals.

Responsibilities

• Communicate with service partners on goal setting, performance, and workflow guidelines
• Manage service partner productivity and monitor workload to meet quality and revenue targets
• Ensure compliance with client, office, and company standards
• Provide guidance, training, and best practices to service partners
• Identify and resolve systemic or process issues
• Analyze territory for strategic planning and future opportunities
• Negotiate pricing with new and existing service partners aligned with local market rates
• Conduct audits to ensure policy and workflow compliance
• Source and onboard new service providers as needed
• Implement sourcing plans for new client setups to ensure service partner readiness

Requirements

• Four-year college degree or equivalent work experience
• Preferred six months experience in single-family residential or commercial facilities maintenance industry
• Strong written and verbal communication skills
• Exceptional customer service skills
• Ability to work in a flexible, production-oriented environment
• Decision-making and problem-solving skills
• Willingness to work overtime as needed
• Proficient to advanced computer skills including MS Word, MS Excel, email, internet, and database management
• Ability to interpret numbers and letters accurately
• Organizational and prioritization skills