Sonic Shift Manager

About the role

As a Shift Manager at Sonic Drive-In, you'll lead a team, keep operations running smoothly, and help deliver the iconic Sonic experience guests love. This role offers growth opportunities, discounts, benefits, and a clear career path.

Responsibilities

• Lead a team of associates to ensure smooth operations and exceptional guest experiences.
• Train and develop team members to meet performance standards.
• Ensure compliance with health and safety regulations.
• Handle customer complaints and resolve issues promptly.
• Manage inventory and maintain cleanliness of the restaurant.
• Perform cash handling and report accurate sales data.
• Conduct shift handovers and manage staff schedules.

Requirements

• At least one year of supervisory experience in a food service (quick service preferred) or retail.
• Must be at least 18 years old.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.

Qualifications

• Passion for delivering exceptional customer service.
• Natural leadership skills.
• Ability to work independently and as part of a team.
• Strong communication and problem-solving abilities.

Skills

• Customer service skills.
• Leadership and management skills.
• Time management and organization skills.
• Problem-solving and decision-making skills.

Benefits

• Paid training.
• Shift meal discounts.
• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Access to KBP Cares, a company nonprofit supporting employees through unexpected hardships.

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.