Sonic Shift Manager
KBP Brands · Alcoa, TN · 4 days ago
ManagementFull-time
About the role
As a Shift Manager at Sonic Drive-In, you'll lead a team, keep operations running smoothly, and help deliver the iconic Sonic experience guests love. This role offers growth opportunities, discounts, benefits, and a clear career path.
Responsibilities
- Lead a team of employees to ensure smooth operations and exceptional guest experiences.
- Train new employees and provide ongoing development opportunities.
- Ensure compliance with health and safety regulations.
- Handle customer complaints and resolve issues promptly.
- Manage inventory and maintain cleanliness of the restaurant.
- Work flexible hours, including evenings, weekends, and holidays.
Requirements
- At least one year of supervisory experience in a food service (quick service preferred) or retail.
- Must be at least 18 years old.
- Flexible availability, including evenings, weekends, and holidays.
- Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.
Qualifications
- Passionate about delivering exceptional customer service.
- Natural leadership skills.
- Ability to work in a fast-paced, dynamic environment.
- Strong communication and problem-solving abilities.
Skills
- Leadership skills.
- Customer service orientation.
- Time management and organizational skills.
- Ability to handle multiple tasks simultaneously.
Benefits
- Paid training.
- Shift meal discounts.
- Medical, dental, and vision benefits.
- Paid time off (PTO).
- Access to KBP Cares, a company nonprofit supporting employees through unexpected hardships.
Pay
Details on pay are not specified in this posting.
Schedule
Details on schedule are not specified in this posting.