Sonic Shift Manager
KBP Brands · Frankfort, KY · 4 days ago
ManagementFull-time
About the role
As a Shift Manager at Sonic Drive-In, you’ll lead a team, keep operations running smoothly, and help deliver the iconic Sonic experience guests love. This role offers paid training, shift meal discounts, medical, dental, and vision benefits, paid time off, and access to KBP Cares, a company nonprofit supporting employees through unexpected hardships.
Responsibilities
- Lead a team of employees to ensure smooth operations and exceptional guest experiences.
- Train new employees and provide ongoing feedback to improve performance.
- Ensure compliance with all health and safety regulations.
- Handle customer complaints and resolve issues promptly.
- Manage inventory levels and maintain cleanliness of the restaurant.
- Collaborate with other managers to plan and execute special events and promotions.
Requirements
- At least one year of supervisory experience in a food service (quick service preferred) or retail.
- Must be at least 18 years old.
- Flexible availability, including evenings, weekends, and holidays.
- Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.
Qualifications
- Passionate about delivering exceptional customer service.
- Strong leadership skills and the ability to motivate and develop teams.
- Excellent communication and problem-solving abilities.
- Ability to work independently and as part of a team.
Skills
- Customer service skills.
- Leadership and management skills.
- Time management and organizational skills.
- Problem-solving and decision-making skills.
Benefits
- Paid training.
- Shift meal discounts.
- Medical, dental, and vision benefits.
- Paid time off (PTO).
- Access to KBP Cares, a company nonprofit supporting employees through unexpected hardships.
Pay
Details on pay are not specified in this job posting.
Schedule
Details on schedule are not specified in this job posting.