Sonic Shift Manager

About the role

As a Shift Manager at Sonic Drive-In, you’ll lead a team, keep operations running smoothly, and help deliver the iconic Sonic experience guests love. This role offers paid training, shift meal discounts, medical, dental, and vision benefits, paid time off, and access to KBP Cares.

Responsibilities

• Lead a team to ensure smooth operations and exceptional guest experiences.
• Train new employees and provide ongoing feedback.
• Ensure compliance with health and safety standards.
• Handle customer inquiries and complaints.
• Manage inventory and ordering processes.
• Perform cash handling and reporting duties.
• Coordinate with other managers to plan and execute special events.

Requirements

• At least one year of supervisory experience in a food service (quick service preferred) or retail.
• Must be at least 18 years old.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.

Qualifications

• Passion for delivering exceptional customer service.
• Natural leadership skills.
• Ability to work independently and as part of a team.
• Strong communication and problem-solving abilities.

Skills

• Customer service skills.
• Leadership and management skills.
• Time management and organization skills.
• Computer literacy, especially in point-of-sale systems.

Benefits

• Paid training.
• Shift meal discounts.
• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Access to KBP Cares, a company nonprofit supporting employees through unexpected hardships.

Pay

Details on pay are not specified in this posting.

Schedule

Schedule details are not specified in this posting.