Sommelier
The Ocean House · Westerly, RI · 1 wk ago
Full-time
Scope of Position
The Ocean House is seeking an experienced and passionate Sommelier to join our acclaimed food and beverage team. The ideal candidate possesses deep knowledge of fine wines, strong service instincts, and a genuine love for hospitality. This role will support our restaurant, private dining, and special events programs—elevating every guest experience through thoughtful wine curation and education.
Hourly Staff Schedule Requirements
- Property operates 24 hours a day, 7 days a week, inclusive of all holidays.
- May be asked to work extended shifts and additional days based on business demands.
- The busiest days during the season (Memorial Day through Columbus Day) are the weekend days from Friday thru Sunday and on holiday weekends that are celebrated on Mondays.
- All seasonal staff must be aware and able to work all weekends; requesting time off for a holiday weekend may not and will likely not be granted.
Reporting Relationship
Internal: The Sommelier reports to the Wine Director and Lead Sommelier
Key Responsibilities
- Serves as the ambassador to the Ocean House wine program internally and externally.
- Serves our guests with utmost professionalism and knowledge.
- Maintains the Ocean House’s wine cellar.
- Aids the Wine Director in Resort-related catered events.
- Liaises with all associates and managers to provide wine service in all aspects to our guests.
- Responsible for the organization, cleanliness, stocking (rotating of inventory) of all wine cellars and storerooms.
- Receives deliveries and confirms accuracy of invoices.
- Keeps out-of-stock list updated.
- Provides all manner of wine service for all Food and Beverage outlets.
- Sets wine station for service.
- Aids the Wine Director in monthly inventories.
- Aids the Wine Director in staff training and motivation.
- Establishes and maintains relationships with guests, members, and co-workers.
Required Job Knowledge and Skills
- Experienced in all aspects of wine knowledge, sales, and service.
- Extremely well organized, adaptable to various situations, personable, willing to learn and grow, and enjoys the challenges of supporting a small resort delivering the highest caliber of service to its guests.
- Skilled in organizing resources and prioritizing.
- Effective and efficient handling of multiple, simultaneous, and complex tasks and projects.
- Information research, analysis, and evaluation skills.
- Knowledge of POS, ordering, invoice systems.
- Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse operation, including Microsoft Office and Wine List software.
- Knowledge of Classic and Modern wine regions from around the world.
- Expert people and sales skills.
- Communicates effectively as a liaison between FOH and BOH to ensure guest experience is as enjoyable and effortless as possible.
- Engages guests with a pleasant greeting and discreet name usage while performing duties.
- Assists in all dining areas with service of wine, beverages, food, and service as a whole.
- Able to describe with considerable detail all items on all menus.
- Safe food handling practices must be followed.
- Fluency in English both verbally and in writing.
- Able to perform job functions with attention to detail, speed, and accuracy under pressure of tense/confrontational situations.
- Upholds the Company standards, policies, and procedures.
- Prioritizes and organizes tasks and work area.
- Remains calm and resolves problems using good judgment as interpreted by the management.
- Works cohesively with co-workers as part of a team.
- Maintains confidentiality of guest/employee information and pertinent company data.
Qualifications
- Introductory level certification from the Court of Master Sommeliers, WSET, or equivalent association.
- Preferred minimum one year experience in fine dining service - Forbes four/five star or equivalent.
- Education: College degree or equivalent work experience.
Additional Information
All your information will be kept confidential according to EEO guidelines. Please apply direct at Careers - Ocean House (oceanhouseri.com)