Solutions Performance Manager
Solera Holdings, LLC. · United States · 1 mo ago
RemoteRemoteResearchFull-time
Key Responsibilities
- Drive product adoption
- Deliver performance improvement recommendations
- Optimize dealership workflows
- Provide training, insights, and best practices
- Support renewal and expansion by demonstrating measurable results
Qualifications
- 3–7+ years' experience in automotive SaaS, dealership operations, training, or consulting
- Strong working knowledge of dealership processes across fixed ops, variable ops, CRM, and marketing
- Hands-on experience with one or more automotive technologies (DMS, CRM, service scheduling, marketing platforms)
- Excellent skills in coaching, training, process improvement, and data analysis
- Ability to communicate complex workflows clearly to dealership users and leaders
Preferred
- Familiarity with major DMS providers (CDK, Reynolds, Dealertrack, Tekion)
- Experience with CRM platforms (Elead, VinSolutions, DealerSocket, etc.)
- Background in BDC operations, service lane management, or dealership marketing
- Prior experience in a Product Specialist, Trainer, Consultant, or Fixed Ops role
- Proven ability to present insights to executive audiences (GMs, Fixed Ops Directors, Dealer Principals)