Solutions Engineer - US Commercial - Omaha/Lincoln
About the role
Cisco is seeking a Solutions Engineer (SE) with Enterprise Networking background, Data Center and/or Security. Cloud, Automation and AI experience is nice to have.
Responsibilities
- Ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio.
- Partners with our Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities.
- Pairs with Account Managers to consult, influence, and design solutions to allow the customer to meet their desired outcomes.
- Contributes to account planning activities to pinpoint growth opportunities and align technical strategies with customer objectives.
- Elevates expertise of Cisco's portfolio with a broadening knowledge of cross-architectural solutions and domains.
- Partners to drive innovation and lead solution conversations with technical executives.
- Drives customers towards portfolio solutions by applying deep understanding of customer’s business challenges.
- Influences strategic priorities for customers and leads cross-architecture designs.
- Examines underlying customer needs and promotes cross-architecture solutions.
- Leverages advanced competitive market insights to position and differentiate Cisco solutions.
- Collaborates with internal teams and external partners to refine strategic alignment and elevate customer relationships.
- Implements adaptation strategies to respond to evolving market conditions and challenges.
Requirements
- 5+ years of industry-related experience
- Typically requires BS/BA (EE/CS) or relevant experience
- Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis is required
- Knowledge of Cisco's Solutions, and networking fundamentals
Preferred Qualifications
- Customer intimacy skills
- Pre-sales experience preferred
- CCNA/CCNP Enterprise
Skills
Technology aptitude and the ability to learn quickly and stay current; interpersonal, presentation, and troubleshooting skills.
Benefits
The starting salary range posted for this position is $208,200.00 to $264,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan.