Solutions Engineer - US Commercial - Cleveland

About the role

Cisco is seeking a Solutions Engineer (SE) with strong Enterprise Networking background, Data Center and Security. Cloud, Automation and AI experience is nice to have. The SE is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio.

Responsibilities

• Partner with our Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities.
• Partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes.
• Actively contributes to account planning activities to pinpoint growth opportunities and align technical strategies with customer objectives.
• Elevates expertise of Cisco's portfolio with a broadening knowledge of cross-architectural solutions and domains.
• Partners to drive innovation and lead solution conversation with technical executives.
• Drives customers towards portfolio solutions by applying deep understanding of customer’s business challenges.
• Influences strategic priorities for customers and leads cross-architecture designs.
• Contributes to planning and leads execution of demand generation and enablement campaigns.
• Examines underlying customer needs and promotes cross-architecture solutions.
• Led demonstrations of technical solutions that address specific business challenges.
• Leverages advanced competitive market insights to position and differentiate Cisco solutions.
• Leads cross-functional collaboration with internal teams and external partners to refine strategic alignment and elevate customer relationships.
• Motivates SE teams and extended sales teams to strengthen knowledge sharing and guide structured educational initiatives.
• Implements adaptation strategies to respond to evolving market conditions and challenges.

Requirements

• 5+ years of industry-related experience
• Typically requires BS/BA (EE/CS) or relevant experience
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis is required
• Knowledge of Cisco's Solutions, and networking fundamentals

Preferred Qualifications

• Customer intimacy skills
• Pre-sales experience preferred
• CCNP Enterprise

Skills

• Strong technical aptitude
• Ability to learn quickly and stay current
• Interpersonal, presentation, and troubleshooting skills

Benefits

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Volunteer time off
• Flexible vacation time off
• Performance-based incentive pay

Pay

The starting salary range posted for this position is $204,800.00 to $258,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Schedule

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members