Solutions Engineer - Strategic Accounts (Remote, Minnesota)

Looking for candidates based in Minneapolis or St. Paul areas—our Solutions Engineer roles are geo-specific to allow for work-life balance and the ability to easily get in front of customers when needed.

About the role

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this role, you will execute great demos demonstrating the Dynatrace unique approach in solving customer pain points, manage POCs both onsite and remote, build key relationships with Dynatrace’s customers, and complete RFIs & RFPs. You will also collaborate across teams including Dynatrace’s innovation labs, Expert Services consultants, CSMs, and marketing. You'll be partnered with a Strategic Enterprise AE on a 1:1 ratio and together work with 4 of our top accounts in the Minnesota region.

Responsibilities

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to customer C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to customers during key marketing events, either at Dynatrace-sponsored industry events or partner-sponsored events.
• Ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify, and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet market needs.
• Work with internal sales teams and partners, supporting their teams in customer engagements and serving as a technical point of contact (trusted advisor/technical coach).

Requirements

• Bachelor’s degree in Computer Science or equivalent education or experience.
• 3+ years of experience within the observability space.
• Excellent team player with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to translate technical value into business value.
• Ability to troubleshoot technical issues and manage this process to produce a working outcome.
• Ability to manage multiple projects simultaneously, work with different salespeople, and support other SEs as needed.
• Strong desire to grow professionally, adapt to an ever-changing environment, and be coachable.
• Must be able to travel up to 30% of the time.

Preferred Qualifications

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting technologies such as Java, .NET, PHP, Go, Node.js, and databases.
• Advanced knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices.
• Knowledge of cloud platforms, including AWS, Azure, or GCP.
• Experience with modern technologies like containers, Kubernetes/OpenShift, Serverless functions, and CI/CD pipelines.
• Experience with automation tools like Ansible, Puppet, Terraform, etc.

Benefits

• Unlimited personal time off (PTO) and 4 Dynatrace Wellness Days a year.
• Premium medical and dental benefits.
• Eligibility for Restricted Stock Units (RSUs) and an Employee Stock Purchase Plan (ESPP).
• Company-matched 401(k) program.

Pay

Base Salary Range: $160,000 - $180,000. Your exact offer will be based on your unique experience, skill set, education, and geographic location. Additional commission tied directly to your success and performance targets.