Solutions Engineer-SLED, St. Paul/Minneapolis

Candidate must reside or be willing to relocate to the St. Paul/Minneapolis, MN area.

Meet the Team

We are Heartland Region SLED, a dynamic and close-knit team of account executives and solutions engineers passionate about our mission to support our schools, cities, counties, universities, and healthcare agencies in the Mid and Upper Midwest. We work to help our customers solve their most challenging IT problems and enable them to deliver difference-making outcomes to their students, citizens, and employees.

About the Role

Cisco is seeking a Solutions Engineer (SE) with a background in Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance are provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio. The SE will partner with Account Executives in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating Bills of Materials (BoMs), and running proof-of-concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes.

Responsibilities

• Act as a technology solution consultant to the customer and the Cisco account team
• Leverage an array of Cisco technology, services, and support specialists
• Collaborate closely with the Account Manager on account planning activities
• Educate the customer on Cisco differentiation, creating demand
• Set a brand preference for Cisco
• Align Cisco’s product and services capabilities to customers' business drivers

Requirements

• 3+ years of industry-related experience
• Cisco product experience or relevant experience in key competitor offerings in the technology area of emphasis

Preferred Qualifications

• CCNP or CCIE certification
• BS/BA in Electrical Engineering, Computer Science, or relevant experience
• Customer intimacy skills
• Pre-sales experience

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era—and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

Pay

The starting salary range for this position is $170,300.00 to $226,400.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Full salary ranges for specific locations:

• New York City Metro Area: $193,700.00 - $281,500.00
• Non-Metro New York State & Washington State: $185,300.00 - $270,700.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided include base pay and sales target incentive compensation combined.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short- and long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, with no defined limit on vacation time (subject to availability and business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Eligibility to earn annual bonuses (for non-sales roles)
• Eligibility to receive grants of Cisco restricted stock units, which vest following continued employment

Schedule

Employees may be eligible for performance-based incentive pay, split between quota and non-quota components, subject to the applicable Cisco plan.

• For quota-based incentive pay, Cisco typically pays:
  • 0.75% of incentive target for each 1% of revenue attainment up to 50% of quota
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%
  • 1% of incentive target for each 1% of attainment between 75% and 100%
  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation
• For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target