Solutions Engineer, REDI

About the role

This role can be based in any United States Amazon location that is within driving distance of an airport to support frequent travel.

Responsibilities

• Evaluate existing MHE software configurations and identify performance gaps, bottlenecks, and inefficiencies
• Develop and implement optimization strategies to improve throughput, uptime, and overall equipment effectiveness (OEE)
• Create technical specifications and architecture documents for proposed solutions
• Lead end-to-end implementation of software optimization projects from scoping through go-live
• Manage system integrations between MHE controls, enterprise software (ERP/WMS), and middleware
• Oversee testing, commissioning, and validation of software changes in live environments
• Partner with operations, engineering, and IT teams to understand business requirements and pain points
• Present solution proposals, ROI analyses, and business cases to leadership
• Conduct training sessions and knowledge transfers for customer staff
• Provide 24/7 Tier 2/3 technical support for controls-related MHE issues
• Contribute to long-term technology roadmaps and capital planning for MHE investments
• Handle flexible workload which may come from management or operations.
• Travel up to 70%

Requirements

• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Engineering Technology
• Experience in automation or complex MHE environments
• Knowledge of Lean Six Sigma and process improvement methodologies
• Expertise with Studio5000, Ignition, Codesys and related controls software environments
• Experience translating business requirements into technical solutions

Qualifications

• Master's degree in Electrical or Mechanical Engineering, or Master's degree or above in engineering, management, or technology
• Systems controls design or programming experience
• Systems trainer or training experience
• Proven history of delivering continuous improvement across large networks

SkillsExperience with Studio5000, Ignition, Codesys and related controls software environments

Ability to analyze throughput data, system performance metrics, and identify bottlenecks

Expertise with modern programming languages such as Python, Ruby, Golang, Java, C++, C#, Rust

Knowledge of Lean Six Sigma and process improvement methodologies

Strong communication and collaboration skills

Ability to work independently and manage multiple tasks

Ability to handle flexible workload and travel up to 70%

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Schedule

Flexible schedule to accommodate travel and project demands.