Solutions Engineer, Payer/Provider

Responsibilities

• Be the go-to expert, partnering with customers to understand their data and reporting requirements, and effectively translating them to our engineering team
• Educate customers through various channels such as email, blog posts, and webinars, ensuring they have the knowledge they need to succeed
• Provide comprehensive analytics support, empowering customers with self-service tools and resources to access data
• Tackle critical business and infrastructure issues through ad hoc analysis, insightful requests, and data extraction
• Guide customers in migrating our data to their platforms and tools, adapting to diverse local environments
• Collaborate closely with the product team, ensuring customer feedback drives our product development
• Solicit and prioritize technical feedback by engaging with customers

Requirements

• 3+ years of experience in healthcare data, such as revenue cycle/claims, patient access, quality data, or interoperability
• 3+ years of experience working in payer-provider managed care contracting
• Your analytical, problem-solving, mathematical, and creative thinking skills will be instrumental in driving impactful solutions
• Excellent organizational and communication skills to work well both with internal stakeholders while also having the ability to create strong customer relationships
• A drive to put out consistent high quality/accurate work at a fast pace
• Communication and collaboration skills across seniority levels and functions
• Your expertise in data modeling, large-scale data processing, and Excel will shape our data solutions
• Your experience with visualization tools (Looker, Tableau) will enhance the customer experience
• Your analytical and creative thinking will drive impactful solutions across complex business problems

About Turquoise Health

Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. Backed by a16z, Oak HC/FT, Adams Street, Yosemite, Bessemer Venture Partners, and others, we power price transparency for 300+ enterprise organizations and are building the infrastructure for a more open, efficient healthcare marketplace. We're a remote-first, US-based team that values transparency, empathy, inclusivity, creativity, and ownership. We operate on US business hours and work with clients entirely based in the US.