Solutions Engineer, Okta (West Coast)

About the role

The Solutions Engineer Team at Okta believes Solutions Engineers are involved in all stages of the customer’s digital transformation. They are experienced in using presentations, email, phone, and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers on best practices during their cloud security technology journey.

Responsibilities

• Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions.
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs.
• Answer product feature and technical questions from customers, partners, and Okta colleagues.
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed.
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge.

Qualifications

• Identity and Access Management (IAM) Expertise: 5+ years of pre-sales engineering experience in IAM. Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML. Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency: Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications. Experience working with REST APIs, API Gateways, and SDKs. Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.). Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication: Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued). Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations. Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills: Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence. Diagramming experience for user journey flows, complex architecture diagrams, etc.

Benefits

• The annual OTE range for this position for candidates located in the San Francisco Bay area is between: $179,000 USD - $246,000 USD
• The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington is between: $160,000 USD - $220,000 USD

Pay

• The OTE range for this position for candidates located in the San Francisco Bay area is between: $179,000 USD - $246,000 USD
• The OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington is between: $160,000 USD - $220,000 USD

Schedule

• Typically 25% travel.