Solutions Engineer I

About the role

The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer, you will work with the Sales Team to drive new revenue, lead technical discussions and product presentations, and become a Box product and industry expert.

Responsibilities

• Research, explore, and identify customer business problems; think like a builder and experiment, iterate, and refine to make every customer experience exceptional.
• Work daily with the Sales Team to drive new revenue.
• Lead technical discussions and product presentations to everyone from a CEO to an IT admin.
• Lead demos across the Box suite of offerings (Box AI, Box Web, Mobile, Relay, Governance, Platform and custom API-based apps).
• Become a Box product and industry expert, rapidly learning the Cloud Content Management and Box model.
• Be the voice of the customer - interface directly with our product team based on customer feature requests.

Requirements

• A 4 year degree or equivalent work experience required.
• 1+ years of relevant sales, technical, or customer facing experience, ideally within a SaaS and/or ECM environment.
• Able to learn, understand, and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value.
• Consistent over-achievement in past experiences.
• Tech-savvy with experience in web technologies and API's.

Qualifications

• AI-curious and technically fluent; comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences.
• Capable of leading strategic and complex customer engagements.

Skills

• Strong communication and presentation skills.
• Ability to work independently and as part of a team.
• Experience with cloud platforms and content management systems.
• Knowledge of AI and machine learning concepts.

Benefits

Box offers competitive compensation, comprehensive benefits, and a supportive work environment. This role is also eligible for equity and benefits.

Pay

United States Pay Range: $98,000 USD - $122,500 USD

Schedule

This role is based in the Chicago office, supporting Public Sector clients.

Company Culture

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.