Solutions Engineer

Responsibilities

• Lead technical and product demos through the pre and post sales cycles, driving technical workshops, solution architecture, implementation guidance, and presentations to Executive sponsors.
• Manage continuous client relationships by understanding their business requirements, expectations, and technical support needs with understanding customer technical architecture.
• Collaborate with Executive Directors, Product Management and Engineering Teams, contributing to the development of new product features.
• Act as a client advocate, providing valuable feedback to internal teams.
• Clearly communicate client requirements to the Sales Team for their sales calls.
• Possess strong technical skills to explain APIs and create compelling technical demos.

Skills & Experience

• We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship.
• We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
• Professional Experience:
• Bachelor's or Master's degree in Computer Science, Engineering, Programming, or a related accreditation.
• 5-8+ years in a client-facing technical role (Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager, or similar).
• 5+ years deep knowledge in blockchain, cryptocurrencies, financial services, banking, payments, and/or trading.
• Prior experience in both pre-sales and/or post-sales capacities.
• Proven ability to lead and manage client engagements and projects.
• Experience collaborating with Subject Matter Experts (SMEs) on RFIs, RFPs, and technical proposals.
• Technical Skills:
• Demonstrated understanding of technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, and SDKs.
• Development experience with Javascript, Typescript, Python, and other web-based technologies/stacks.
• Professional Skills:
• Exceptional professionalism – highly regarded by clients and colleagues.
• Clear and effective verbal and written communication and comprehension.
• Strong ability to self-manage and exercise professional judgment.
• Language Skills:
• Must be proficient in English, written and spoken

Why Join BitGo?

• Competitive salary
• Great colleagues and inspiring startup environment

Benefits

• Benefits may vary based on location

Additional Information

• Cryptocurrencies are the most disruptive change the financial services industry has seen in years.
• Join us and you'll be able to look back and say you were part of the team that transformed investing.