Solutions Engineer, Commercial

About the role

Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.

Responsibilities

• Partner with AEs on customer engagements across the Commercial segment to understand goals and success criteria
• Lead discovery, design solution approaches in Notion, and deliver persuasive product demos tailored to each prospect’s workflows
• Advise on integrations and basic technical topics such as SSO/SAML, SCIM, and admin controls, escalating to specialists for deeper needs
• Answer product and technical questions, and support standard security and procurement reviews with clear, timely responses
• Create proof-of-concepts and example workspaces that showcase how Notion can replace point tools and support team-wide workflows
• Capture and communicate structured product feedback to Product and Engineering
• Contribute enablement content for the sales team, including demo assets, talk tracks, and competitive notes
• Document repeatable patterns, field learnings, and best practices to strengthen our internal knowledge base

Qualifications

• 2+ years in a customer-facing technical role such as Solutions/Sales Engineer, Product Manager, Solution Consultant, or Implementation Specialist
• Experience supporting mid-market or Commercial deals, ideally at a SaaS company
• Ability to explain APIs and integrations at a conceptual level and map them to customer workflows
• Familiarity with identity and security concepts such as SSO/SAML, SCIM, user provisioning, and basic security reviews
• Strong written and verbal communication, with the ability to translate business needs into practical solution designs and clear next steps
• Solid project coordination skills with the ability to run multiple evaluations in parallel
• Adaptable, resourceful, and comfortable working in a fast-changing environment
• You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results

Nice to Haves

• Hands-on experience with Notion as a power user or workspace admin
• Light scripting experience or the ability to write basic examples with the Notion API
• Experience with relational data modeling and designing information architecture
• Exposure to RFPs, security questionnaires, and procurement processes
• Experience in a product-led growth environment