Solutions Engineer

Responsibilities

• Drive technical discovery and demo conversations with engineering teams evaluating Traversal.
• Translate complex infrastructure problems into tailored, high-impact pilot evaluations.
• Build and maintain demo environments, technical guides, and internal tooling to support our sales process.
• Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.
• Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.
• Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.

Requirements

• 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.
• Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.
• Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.
• Experience building POCs, leading demos, or owning technical parts of a sales cycle.
• Comfortable working in a fast-paced startup environment with shifting priorities.
• Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.
• Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production.

Nice to Have

• Familiarity with SRE workflows or observability tools.
• Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.
• Proven ability to create technical enablement content and scale early sales motions.
• Interest in AI infrastructure and the future of agentic systems.