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Solutions Engineer

Testkube · East Baton Rouge Parish County, LA · 1 mo ago
EngineeringFull-time

About the role

We’ve officially closed our Series A and are ready to accelerate. After growing from 1 to x0 Mid-to-Large Enterprise customers last year, we are looking for a motivated and capable Solutions Engineer (SE) to help us scale. This isn’t just about giving demos—it’s about owning the technical journey. We need someone who is thoughtful but has the energy to keep up with our growing list of customers—someone who wants to look back three years from now and say, “I was an integral part of THAT!”

Team and Collaboration

You’ll work alongside a small, experienced team of Account Executives in a fast-moving startup with ambitious goals. Processes are still evolving as we grow. Your audience will include DevOps, Platform, and QA/SDET practitioners, as well as their leadership.

Responsibilities

  • The Technical Win: Participate in discovery, handle deep-dive demos, and manage the technical evaluation.
  • POC Support: Own validating success criteria, consult on architecture, formulate evaluation plans, provide enablement, remove technical roadblocks, and engage with stakeholders.
  • Voice of the Customer: Collect feedback and use-cases to drive product decisions internally and share ideas/patterns among our user base.
  • Success & Adoption: Partner with the Account Manager to ensure the customer relationship extends beyond the POC with successful adoption.
  • Team Collaboration: While you own your accounts, you’ll collaborate with other SEs to share knowledge and ensure team-wide wins.
  • Expert Support: Work with a customer-facing DevOps team that provides deployment-level support, allowing you to focus on solution architecture and customer relationships.

Requirements

  • At least 2 years in a Solutions Engineering role with a proven track record of supporting multi-month POCs.
  • Experience managing formal POCs (not just "trials"), including aligning success criteria, overcoming technical hurdles, and tracking progress.
  • Technical Depth: Familiarity with at least one of the following (in priority order):
    • Hands-on experience with Kubernetes (K8s) and Docker architectures.
    • Experience with EKS, GKE, VKS, or similar managed Kubernetes services.
    • Experience building Test Automation pipelines or infrastructure.
    • Deep understanding of CI/CD tools like Jenkins, ArgoCD, and GitHub.
    • Or a proven track record of learning new tech quickly.
  • Soft Skills: High emotional intelligence, great storytelling, and the ability to communicate effectively with both senior engineers and leadership.

Work Environment

We’re a remote-first, async-friendly team that values results over visibility. While we work hard during EST hours to stay aligned, we respect your life outside of work.

Interview Process

We value practical skills over polished resumes. Our process includes:

  • Initial Screen: Discuss your background and motivation.
  • Meet the Team: Conversations with the people you’d work with regularly.
  • The Practical Exam: A hands-on evaluation of your SE toolkit, including:
    • Discovery: Demonstrating how you uncover pain points.
    • Technical Demo: Tailoring a solution to a specific use case.
    • Architecture & Objections: A "whiteboard" session to test your ability to handle complex technical objections and architectural challenges.
  • Meet the Founders: Conversations with our experienced leaders and practitioners who have a strong vision for the team.

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