Solutions Engineer

We are looking for a Senior Solutions Engineer specialising in Search and GenAI to join our global Delivery team, supporting enterprise customers in deploying, customizing, and operating Squirro’s AI-powered search and insights platform. What You’ll DoAs a Solutions Engineer, you will work closely with customers, partners, and internal teams to implement and support AI-driven search and insights solutions across enterprise environments. In this role, you will combine technical expertise, customer interaction, and solution engineering to deliver scalable AI and search solutions that create measurable business value. Client Engagement & Solution Delivery: Work with customers and partners throughout solution qualification, implementation, deployment, and support phases, ensuring successful delivery and adoption of Squirro solutions.Solution Design & Technical Consulting: Collaborate with business and engineering stakeholders to translate customer requirements into scalable technical solutions that meet business expectations.Platform Customization & Development: Extend the Squirro platform with custom backend components using Python and Bash, develop integrations, and support REST API implementations.Search, AI & Data Engineering: Implement and optimize enterprise search solutions using Elasticsearch, AI/LLM integrations, Agentic Workflows, and modern AI tooling to improve relevance, automation, and insights generation.Infrastructure & Deployment: Deploy and manage solutions within Linux and hybrid infrastructure environments, using tools such as Ansible and microservices-based architectures.Documentation & Cross-functional Collaboration: Maintain technical documentation, contribute to knowledge sharing, and collaborate with engineering teams on product improvements and customer-driven feature requirements. What You BringAs our customer base continues to grow, we're looking for a hands-on Solutions Engineer who is comfortable operating at both strategic and technical levels. You will support the Delivery team in implementing scalable AI, search, and data solutions for enterprise customers. Strong Python experienceExperience working in technical consulting, software engineering, or DevOps rolesExperience in customer-facing technical environmentsExperience deploying and supporting Linux-based systemsExperience with Elasticsearch in production environments, including relevancy tuning and search optimizationFamiliarity with LLMs, Agentic Workflows, and AI integration patternsExperience with REST APIs, backend development, and third-party integrationsExperience with databases such as Postgres, MySQL/MariaDB, or RedisFamiliarity with microservices architectures and hybrid infrastructure deploymentsStrong communication skills and ability to explain technical concepts to technical and non-technical audiences Nice to have:NLP and Machine Learning experienceExperience with Flask, FastAPI, React, or NGINXExperience with infrastructure automation tools such as AnsibleExperience with project delivery in Agile or Waterfall environments Tools You’ll UseYou’ll work with a modern engineering stack supporting AI, search, deployment, and enterprise integrations. Key technologies include:Programming & Infrastructure: Python, JavaScript, GNU/Linux, BashAI & LLMs: OpenAI, Claude, Azure AI tooling, Agentic AI frameworksSearch & Data: Elasticsearch, Redis, Postgres/MySQL/MariaDBBackend & Web: Flask, FastAPI, NGINX, REST APIsFrontend: ReactCollaboration & Delivery: Jira, Confluence, GitExperience with these technologies is preferred but not mandatory — we value engineers who are curious, adaptable, and eager to learn. Why Join UsDrive growth in a dynamic, high-potential tech environmentEnjoy autonomy with our “freedom and responsibility” work approachCollaborate with exceptional talent solving extraordinary challengesDrive customer success and retention while working in a flexible, growth-focused environmentMake a strategic impact while having fun with awesome colleagues About SquirroSquirro is the enterprise AI platform built for regulated industries, streamlining enterprise search and automating complex, custom workflows. Secure, private, scalable, permissions-aware, and fully auditable, the platform ensures that every result is accurate and verifiable. Squirro powers agentic AI applications that are grounded in the organization’s unique enterprise ontology.Further information about AI-driven business insights can be found at:https://squirro.com/