Solutions Engineer

About the Role

Be a Trusted Advisor, Not Just a Demonstrator

• Partner with Account Executives to qualify opportunities, shape account strategies, and drive deals to closure.
• Educate customers on the value of event-driven architecture and agentic AI, challenging them to think bigger about their real-time data and AI strategy.
• Guide customers on industry best practices, integration patterns, and modernization strategies — including the convergence of Event Driven Architectures and multi-agent AI systems.

Champion Building & Customer Relationships

• Build and nurture deep relationships with technical and business stakeholders, turning users into advocates for Solace.
• Conduct on-site visits, regular check-ins, and discovery sessions to stay aligned with evolving customer needs.
• Translate Solace's expanding platform capabilities — from the Solace Event Broker to Agent Mesh — into outcomes customers care about.

Technical Validation & Proof of Value

• Lead impactful demonstrations, Proof of Concepts (PoCs), and Proof of Value (PoVs) that resonate with customer objectives.
• Architect solutions that showcase the business impact of Solace's event-driven and agentic AI platform.
• Own and streamline the evaluation process, guiding prospects through workshops, hands-on trials, and technical validations.

Evangelize Event-Driven Architecture

• Demonstrate deep command of core EDA concepts and patterns, including publish/subscribe messaging, event sourcing, CQRS (Command Query Responsibility Segregation), event streaming, and choreography vs. orchestration — applying these patterns to solve real customer architectural challenges.
• Articulate the strategic business value of EDA to executive and technical audiences alike — connecting real-time event streaming to tangible outcomes such as reduced time-to-insight, operational resilience, accelerated digital transformation, and the ability to scale AI-powered applications on a live data fabric.
• Confidently position Solace Event Brokers against competing messaging and streaming technologies — including Apache Kafka, IBM MQ, RabbitMQ, and cloud-native brokers — articulating where Solace’s multi-protocol support, hybrid/multi-cloud event mesh, enterprise-grade QoS, and dynamic topic routing create clear differentiation.
• Challenge customers to evolve beyond request/response and batch architectures, guiding them through an EDA maturity model — from point-to-point integration and basic messaging to a fully distributed, event-driven enterprise capable of supporting real-time AI and autonomous systems at scale.

Solace Agent Mesh Subject Matter Expert

• Position Solace Agent Mesh Enterprise as the production-grade foundation for agentic AI — bridging event-driven infrastructure with LLM orchestration and multi-agent workflows.
• Demonstrate how Agent Mesh extends customers' existing Solace Event Mesh investment into agentic AI, reducing time-to-production for AI initiatives.
• Articulate the platform's horizontal scalability, fault-tolerant asynchronous messaging, and governance capabilities to both technical teams and executive stakeholders.
• Engage use cases across industries — financial services, manufacturing, logistics, healthcare — where real-time event triggers drive autonomous AI agent actions.

Be the Broader Subject Matter Expert

• Stay ahead of trends in event-driven architecture, agentic AI, cloud computing, messaging, and microservices.
• Engage both technical teams and executive leadership, bridging the gap between technology and business outcomes.
• Confidently position Solace in competitive landscapes, articulating differentiation and ROI across PubSub+ and Agent Mesh.

Collaboration & Customer Advocacy

• Provide customer-driven insights to influence product roadmap decisions.
• Work cross-functionally with Sales, Customer Success, Professional Services, Product, and Engineering to ensure customer success.
• Serve as a field voice for Agent Mesh adoption, feeding real-world use cases and objections back to product and GTM teams.

Travel & On-Site Engagement

• Expect up to 35% travel, primarily across North America, for on-site workshops, deal closures, and industry events.

Requirements

Technical & Business Acumen

• You understand that real-time event streaming and agentic AI are strategic enablers for businesses, driving efficiency, responsiveness, and competitive differentiation.
• You can clearly articulate the business value of Solace — tying technical solutions to real-world business challenges, from modernizing middleware to deploying production-grade AI agents.

Customer-Centric Mindset

• You build strong, lasting relationships and know how to turn customers into long-term champions.
• You're a proactive problem solver who takes ownership and drives initiatives forward.

Smart, Driven, and Adaptable

• You thrive in fast-paced environments and continuously seek feedback to improve.
• You're a clear communicator who tailors messaging for both technical and business audiences.
• You bring energy, urgency, and enthusiasm to customer engagements, inspiring action and momentum.

Technical Expertise

• Experience with event-driven architecture, messaging, or event streaming platforms (e.g., Solace PubSub+, Kafka, RabbitMQ, NATS, or MQTT brokers).
• Familiarity with agentic AI frameworks, LLM orchestration, and multi-agent systems (e.g., LangChain, Google ADK, CrewAI, AutoGen, or similar).
• Working knowledge of A2A (Agent-to-Agent) and MCP (Model Context Protocol) communication patterns is a strong plus.
• Familiarity with cloud environments (AWS, Azure, GCP) and Kubernetes.
• Hands-on experience with APIs, microservices, and application integration patterns.
• Ability to design and lead technical workshops, demos, and proof-of-concept implementations.

What You’ll Bring to the Role

• 5+ years in a technical sales or solutions engineering role, selling complex enterprise software solutions.
• Strong ability to lead technical evaluations and effectively communicate business impact.
• Experience with banking and capital markets use-cases and technology stacks.
• Excellent presentation, communication, and relationship-building skills.
• Willingness to travel to customers and events (up to 35%).

Preferred

• Experience with event-driven architectures, streaming, or messaging middleware.
• Exposure to agentic AI, LLM application development, or multi-agent orchestration platforms.
• Programming knowledge in Java, Python, Go, or JavaScript.
• Familiarity with enterprise IT environments, including security, networking, and compliance considerations.

What Success Looks Like

In 3 Months

• Deliver impactful technical demonstrations and PoVs for key enterprise prospects across Solace Event Brokers and Agent Mesh.
• Build strong relationships with Account Executives, Solutions Engineering peers, and cross-functional teams.
• Develop fluency in Event Driven Architectures & Agent Mesh Enterprise positioning and its differentiation in the agentic AI market.

In 6 Months

• Lead multiple successful PoVs — including Agent Mesh scenarios — and position yourself as a trusted advisor to customers.
• Influence internal best practices and refine technical sales motions around agentic AI and Event Driven Architectures.

In 12 Months

• Play a key role in closing multimillion-dollar deals, helping expand Solace's enterprise footprint.
• Drive strategic adoption of event-driven architecture and Agent Mesh within enterprise customers, reinforcing Solace as the leader in real-time agentic AI infrastructure.

Benefits

At Solace, we’re all about smart people, meaningful work, and good vibes.

• Work with brilliance – Our team is packed with some of the sharpest minds in the industry.
• Balance matters – We believe work should fit into your life, not the other way around.
• Hybrid-first – Flexibility is built into how we work, so everyone feels included and empowered.
• Values-driven – We live and breathe our core values: craftsmanship, trust, courage, freedom, momentum, humility, and human experience.
• Growth mindset – Our training programs are designed to help you level up, fast.
• Customer Obsessed – We’re proud of our world-class customer lineup (we’re not shy about it).
• Keep it fun – We’re social, we keep things simple, and we know how to have a good time.
• Creative culture – We’ve got a great sense of humour and we make cool videos on topics like MITT and more.