Solutions Engineer

About the role

The Netskope Solutions Engineer will join with full support of the executive team. This is an opportunity for a sales professional with a history of dominating their territory and who wants to impact the next iconic cloud security company. You will work closely with customers and partners as their primary point of contact for feedback and issue resolution, acting as the customers’ advocate for issues requiring HQ Support assistance. You will provide feedback to Product Management on new feature requests and product enhancements from your customer base. Heavy travel within the territory and as necessary to support other company-based engagements within the US is required. This role offers a compelling opportunity to impact the business and advance your career.

Responsibilities

• Exceed sales targets by articulating the high-level benefits of Netskope's architecture to senior security management up to CISO and CIO levels.
• Construct best practices for presentations, demos, and Proof of Concept/Value exercises, as well as overall win strategy.
• Take an active role in customer success within your region and help resolve any customer satisfaction issues, escalating cross-functionally when needed.
• Understand customer needs and position Netskope’s product as the best solution that addresses those requirements and provides business value.
• Present the Netskope cloud security solution to prospective customers.
• Create and deliver product demonstrations.
• Gather customer technical requirements.
• Work trade shows as necessary.
• Provide insight on competitive solutions and differentiate Netskope’s offerings.
• Create evaluation test plans with customers and partners, managing the evaluation process to a successful conclusion.
• Lead Proof-of-Concepts (POCs).
• Present at conferences and seminars.
• Respond effectively to RFIs/RFPs.

Requirements

• 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive or architect level.
• Strong empathy for customers and passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills, ranging from technical to senior executive audiences.
• Comfortable with public speaking and presenting to both internal and external executive audiences.
• Ability to scale from whiteboard discussions to working with security architects and influencing CISOs.
• Passion for helping customers and delivering satisfaction, even when faced with difficult customers.
• Demonstrable experience with systems installation, configuration, and administration of Linux, macOS, and Windows-based systems.
• Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS.
• Knowledge of certificates, key management systems, HSM, and related protocols.
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, remote access and site-to-site VPN technologies, SAML/SSO, DLP, data security, and regex expressions.
• Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR, and SD-WAN deployments and integrations.
• Experience working with Active Directory Services including ADFS; working knowledge of Azure AD is desired.
• Experience working with public cloud environments (AWS, Azure, and GCP).
• Working knowledge of the broader threat landscape and the ability to distill technology trends and explain complex behaviors in simple terms.
• Travel within the region as required.
• Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).

Desired Qualifications

• Demonstrable experience with scripting languages such as Python and REST API frameworks.
• Prior experience with other vendor cloud security solutions is advantageous.
• Strong security skills, including hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper, and relevant certifications (e.g., CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH).
• Agile Scrum Certification: CSPO, CSM, or CSP.
• Project Management Certification: PMP.
• Advanced-level network technology certifications (e.g., CCNP, CCIE, CCSP, JNCIE).

Qualifications

Relevant Bachelor’s degree; preference for computer science or related degrees.

Pay

Salary range for this position is $144,000—$227,500 USD. This is a national range and applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states as required by law. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, location, and market conditions. For sales roles, the posted salary range is the On Target Earnings (OTE) range, which includes base salary and target commission at 100% goal achievement. Candidates may also be eligible for participation in a bonus plan (for non-sales roles) and a stock award program.

Benefits

Netskope offers a comprehensive health plan and other benefits, which can be reviewed at the Netskope Benefits site.