Solutions Engineer
Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.
About the role
The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an opportunity for a sales professional with a history of dominating their territory who wants to impact the next iconic cloud security company. You will work closely with customers and partners as their primary point of contact for feedback and issue resolution, acting as the customers’ advocate for issues requiring assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required, as well as supporting other company-based engagements within the US. This is a highly impactful role where you will have the opportunity to influence the business and advance your career.
Responsibilities
- Exceed sales targets by articulating the high-level benefits of Netskope's architecture to senior security management, including CISOs and CIOs.
- Construct best practices for presentations, demos, and Proof of Concept/Value exercises, as well as overall win strategies.
- Take an active role in customer success within your region and help resolve any customer satisfaction issues, escalating cross-functionally when needed.
- Understand customer needs and position Netskope’s product as the best solution that addresses those requirements and provides business value.
- Present the Netskope cloud security solution to prospective customers and create and deliver product demonstrations.
- Gather customer technical requirements and provide insight on competitive solutions, differentiating Netskope’s offerings.
- Work trade shows as necessary and create evaluation test plans with customers and partners, managing the evaluation process to a successful conclusion.
- Lead Proof-of-Concepts (POCs) and present at conferences and seminars.
- Respond effectively to RFIs/RFPs.
Requirements
- 7+ years of relevant experience as a Solutions/System Engineer with a proven track record of presenting technical information at the business executive or architect level.
- Strong empathy for customers and a passion for revenue and growth.
- Excellent communication (written and verbal) and presentation skills, comfortable addressing both technical and executive audiences.
- Ability to scale from whiteboard discussions with security architects to influencing CISOs.
- Passion for helping customers and delivering satisfaction, even in challenging situations.
- Demonstrable experience with systems installation, configuration, and administration of Linux, macOS, and Windows-based systems.
- Proficient in mobile device technologies (MDM/MAM) and operating systems such as Android and iOS.
- Knowledge of certificates, key management systems, HSM, and related protocols.
- Hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, remote access and site-to-site VPN technologies, SAML/SSO, DLP, data security, and regex expressions.
- Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR, and SD-WAN deployments and integrations.
- Experience with Active Directory Services, including ADFS, and working knowledge of Azure AD.
- Experience working with public cloud environments (AWS, Azure, and GCP).
- Working knowledge of the broader threat landscape and the ability to distill technology trends and explain complex behaviors in simple terms.
- Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).
- Travel within the region as required.
Desired Qualifications
- Demonstrable experience with scripting languages such as Python and REST API frameworks.
- Prior experience with other vendor cloud security solutions.
- Strong security skills, including hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper, and relevant certifications (e.g., CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH).
- Agile Scrum Certification (CSPO, CSM, or CSP) or Project Management Certification (PMP).
- Advanced-level network technology certifications (e.g., CCNP, CCIE, CCSP, JNCIE).
Qualifications
Relevant Bachelor’s degree; preference for computer science or related fields.
Pay
The salary range for this position is $177,500—$280,500 USD. This is a national range, with variations based on job-related skills, experience, qualifications, location, and market conditions. For all sales roles, the posted salary range represents the On Target Earnings (OTE), which includes base salary and target commission at 100% goal achievement. In addition to salary, candidates may be eligible for participation in a bonus plan (for non-sales roles) and a stock award program.
Benefits
Candidates may also be eligible for a comprehensive health plan and other benefits, which can be reviewed at the Netskope Benefits site.