Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose and implement solutions across multiple physical locations and stakeholders
- Collaborate with customer counterparts to deliver effective solutions
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Skills
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
Benefits
- Comprehensive benefits package
- Merit-based compensation reflecting the impact of your work
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
Pay
Commensurate with experience
Schedule
Varies based on project needs
Benefits
- Healthcare coverage
- Retirement savings plan
- Flexible work arrangements
- Professional development opportunities
Company Culture
- Unique campus designed to enhance productivity
- Restaurant-quality meals at a low cost
- Team includes culinary talent from around the country
- Five-year sabbatical available
Equal Opportunity Employer
Epic is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate in hiring or employment based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.