Solutions Engineer

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

About the role

The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an opportunity for a sales professional with a history of success in their territory who wants to make an impact building the next iconic cloud security company. You will work closely with customers and partners as their primary point of contact for feedback and resolution of issues, acting as the customers’ advocate for issues requiring assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company-based engagements within the US. This is a highly impactful role where you will have a compelling opportunity to influence the business and advance your career.

Responsibilities

• Exceed sales targets by articulating the high-level benefits of Netskope's architecture to senior security management up to CISO and CIO levels.
• Construct best practices for presentations, demos, and Proof of Concept/Value exercises, as well as overall win strategy.
• Take an active role in your region’s customer success and help resolve any customer satisfaction issues, escalating cross-functionally when needed.
• Understand customer needs and establish Netskope’s product as the best solution that addresses those requirements and provides business value.
• Present the Netskope cloud security solution to prospective customers.
• Create and deliver demonstrations of the products.
• Gather customer technical requirements.
• Work trade shows as necessary.
• Provide insight on competitive solutions and differentiate between them.
• Create evaluation test plans with customers and partners and manage the evaluation process to a successful conclusion.
• Lead Proof-of-Concepts (POCs).
• Present at conferences and seminars.
• Respond effectively to RFIs/RFPs.

Requirements

• 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive or architect level.
• Strong empathy for customers and passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills, ranging from technical to senior executive audiences.
• Comfortable in public speaking and presenting to both internal and external executive audiences.
• Ability to scale from whiteboard discussions to working with security architects and influencing CISOs.
• Passion for helping customers and delivering satisfaction, even when faced with difficult customers.
• Demonstrable experience with systems installation, configuration, and administration of Linux, macOS, and Windows-based systems.
• Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS.
• Knowledge of certificates, key management systems, HSM, and related protocols.
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, remote access and site-to-site VPN technologies, SAML/SSO, DLP, data security, and the ability to write regex expressions.
• Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR, and SD-WAN deployments and integrations.
• Experience working with Active Directory Services including ADFS; working knowledge of Azure AD is desired.
• Experience working with public cloud environments (AWS, Azure, and GCP).
• Working knowledge of the broader threat landscape and the ability to distill technology trends and explain complex behaviors in simple terms.
• Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).
• Travel within the region and as necessary to support other company-based engagements within the US.

Desired Qualifications

• Demonstrable experience with scripting languages such as Python and REST API frameworks.
• Prior experience with other vendor Cloud Security solutions.
• Strong security skills including hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper, and other relevant certifications (e.g., CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH).
• Agile Scrum Certification: CSPO, CSM, or CSP.
• Project Management Certification: PMP.
• Advanced level network technology certifications (e.g., CCNP, CCIE, CCSP, JNCIE).

Qualifications

Relevant Bachelor’s degree; preference for computer science or related degrees.

Pay

The salary range for this position is $177,500—$280,500 USD. This is a national range and applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states as required by law. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, location, and market conditions. For all sales roles, the posted salary range is the On Target Earnings (OTE) range, which includes base salary and target commission at 100% goal achievement. Candidates may also be eligible for participation in a bonus plan (for non-sales roles) and a stock award program.

Benefits

Candidates may be eligible for a comprehensive health plan and other benefits. Additional details can be reviewed at the Netskope Benefits site.