Solutions Engineer

About the role

The Solutions Engineer is the primary pre-sales technical resource supporting customer engagements. This role enables sales opportunities through hands-on technical demonstrations, operational problem-solving, and confident, customer-facing technical consultation.

Key requirements

• Lead pre-sales technical demonstrations, evaluations, trials, and proof-of-capability activities in support of active opportunities
• Act as the primary technical point of contact for customers during pre-sales engagements
• Configure, deploy, and operate Kägwerks systems in lab, field, and customer environments
• Translate customer requirements into recommended system configurations using existing products and capabilities
• Collaborate with Systems Engineers to validate configurations and resolve technical constraints
• Troubleshoot and adapt systems during demonstrations and trials in dynamic environments
• Capture customer feedback, technical observations, and competitive insights to support continuous improvement

About You

• You have experience in technical sales, solutions engineering, or a customer-facing technical role, with strong hands-on aptitude working with complex systems
• You are comfortable leading customer discussions, troubleshooting in field environments, and supporting demonstrations and trials with minimal oversight
• You hold a degree in Electronic Engineering, Computer Science, or a related discipline, with working knowledge of IP networking, wireless communications, and Linux-based systems
• Experience with mission-oriented or defence-related technologies is highly regarded