Solutions Engineer

Core Responsibilities

• Collaborate with sales and product management teams to understand customer requirements and business objectives
• Design customized technical solutions that meet customer needs and align with company capabilities and product offerings
• Develop solution architectures, diagrams, and technical documentation to communicate design specifications and requirements effectively
• Configure, customize, and deploy technical solutions, leveraging company products, APIs, and third-party integrations as needed
• Conduct solution demonstrations, proof-of-concepts, and pilot projects to showcase functionality and validate solution feasibility
• Serve as a technical advisor and subject matter expert, providing guidance and support to customers throughout the solution lifecycle
• Conduct technical workshops, training sessions, and knowledge transfer sessions to empower customers to maximize the value of their solutions
• Troubleshoot technical issues, identify root causes, and implement effective solutions to resolve customer challenges
• Stay abreast of industry trends, emerging technologies, and best practices to continuously enhance solution offerings and capabilities
• Provide feedback to product management and development teams to inform roadmap prioritization and feature enhancements
• Contribute to the development and documentation of internal processes, tools, and methodologies to streamline solution delivery and support

Requirements

• 3-5 years of experience in solutions engineering, technical consulting, or a related position within the ad-tech, mar-tech, or data technology space
• Expert knowledge of solutions engineering and associated departmental operational excellence
• Strong knowledge of sales and post-sale practices
• Experience in a query language (SQL preferred)
• Experience in a scripting language such as Python
• Experience in ETL operations with expertise in at least one of these: GCP, Snowflake, AWS, Azure, Databricks
• An analytical mindset and process-oriented approach
• The ability to function and succeed in ambiguous and high-stakes environments
• A strong communication skills and ability to present
• The ability to establish credibility, trust, and collaborate across teams
• An understanding of key value and revenue drivers
• A strong empathy for customers and strong adherence to quality
• An understanding of Advertising technology and its impact in a commercial marketing/advertising/paid media space

Benefits

Competitive commercial bonus plan
Up to $130k base salary (based on experience)
Healthcare benefits
401k
Mental wellbeing and support

For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.