Solutions Engineer

About the role

We are seeking a technically adept Solutions Engineer to support Fortra's Digital Risk & Email Protection business. As a trusted advisor, you will help organizations combat phishing, business email compromise, brand impersonation, domain abuse, account takeover, and data leakage using Fortra Brand Protection, Cloud Email Protection, DMARC, and Secure Email Gateway technologies.

Responsibilities

• Be a team with sales representatives, and work together on any activities with prospective customers
• Conduct “pain discovery” processes to understand the customer needs and articulate a solution that best addresses that need
• Develop, present and deliver high-impact demonstrations
• Lead technical discovery, demonstrations, solution design, and proof-of-value engagements while partnering with customers, sales teams, and channel partners to deliver measurable security outcomes
• Build and defend proposals to customers, articulating the benefits of our company as the best solution that addresses that need to all levels, including “C” level executives
• Estimate professional services effort and build a project plan, when needed, to guarantee a successful deployment on customer
• Detect technical and functional objections from the prospective customer during the sales process, be creative finding solutions, and work together with the appropriate team for remediation
• Understand the competition and be, with your participation, a differentiator during the sales process
• Know the company portfolio to generate and detect cross-selling opportunities
• Help on partner recruiting process, participate in calls with potential partners
• Participate in partner enablement activities like tech training and functional enablement
• Deliver technical presentations and respond to technical questions during sales calls
• Represent the Company at Trade Shows, User Group events, Conferences, and Virtual events
• Provide presentations at events where applicable
• Participate in online webinars on specific topics
• Assist in the outbound launch of new products and releases activities
• Serve as the market expert on products, from how customers use them, to how the competition positions against them, to how the field sells and services them
• Continuously refine and improve business analysis processes to enhance efficiency and outcomes

Qualifications

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Engineering, or equivalent experience
• 4+ years of experience in cybersecurity, email security, threat intelligence, digital risk protection, security consulting, or enterprise technology solutions
• 2+ years of experience as a Solutions Engineer, Sales Engineer, Security Consultant, or Technical Account Manager supporting enterprise cybersecurity sales
• Deep technical understanding of phishing, Business Email Compromise (BEC), account takeover, brand impersonation, domain abuse, email authentication (DMARC, SPF, DKIM), threat intelligence, and secure email gateway technologies
• Experience with Microsoft 365, Exchange Online, Google Workspace, identity security, cloud security, and enterprise email architectures
• Proven ability to influence technical and business decision makers through discovery sessions, executive presentations, demonstrations, proofs of value, and solution workshops
• Exceptional communication and presentation skills with the ability to engage audiences ranging from security analysts and email administrators to CISOs and executive leadership
• Strong analytical and troubleshooting skills with a consultative approach to solving complex cybersecurity challenges
• Relevant cybersecurity certifications (CISSP, Security+, CCSP, GIAC, Microsoft Security, or similar) are highly desirable

Pay

$125,000 - $165,000 USD Base

Schedule

Full-time, exempt position

Benefits

• Health, dental, and vision coverage as of hire
• Immediate enrollment in 401(k), HSA, and FSA plans
• Flexible PTO policy
• Tuition and personal enrichment reimbursement
• Option to enroll in ID Theft Protection Program