Solutions Engineer

About the role

The Solution Engineer serves as the primary technical partner to the Sales organization, leading the development of data center fit-out solutions that align with customer needs and Digital Realty's capabilities.

Responsibilities

• Partner with Sales during customer discovery sessions to understand capacity, power, cooling, and layout requirements
• Design and propose data center fit-outs including cage/cabinet layouts, electrical distribution, and cooling configurations
• Create or interpret data center layouts using AutoCAD or similar tools
• Lead discussions on generators, UPS systems, switchgear, grounding, power density, and redundancy models
• Translate cooling requirements into viable solutions involving chillers, CRAH/CRAC units, airflow design, hot/cold aisle separation, and emerging liquid cooling methods
• Guide customers through the technical feasibility of their requested solutions
• Support RFP/RFI technical responses, solution write-ups, capacity reviews, and infrastructure diagrams
• Work with engineering, operations, and delivery teams to validate feasibility and timelines
• Conduct customer tours and provide clear, confident explanations of technical infrastructure
• Provide connectivity guidance on cross connects, carriers (AT&T, Verizon), cloud onramps (Azure, AWS), and service fabrics
• Stay current on data center mechanical, electrical, and interconnection trends

Requirements

• Experience in pre-sales engineering, solutions engineering, or technical consulting
• Strong working knowledge of data center electrical systems (generators, UPS, switchgear, grounding, distribution)
• Strong working knowledge of mechanical systems (chillers, CRAC/CRAH, airflow, liquid cooling, thermal design)
• Ability to create or interpret data center layouts, ideally with AutoCAD or equivalent
• Understanding of connectivity basics: cross connects, carriers, cloud providers (Azure, AWS)
• Excellent communication and technical storytelling skills

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field preferred

Skills

• Technical proficiency in data center electrical and mechanical systems
• Strong problem-solving and decision-making abilities
• Effective communication and presentation skills
• Ability to work independently and as part of a team

Benefits

• Safety-focused culture with a commitment to working safely
• Competitive compensation package
• Affordable health and wellness programs
• Inclusive and supportive workplace environment
• Opportunities for professional development and growth

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

Flexible schedule to accommodate travel and customer engagements.