Solutions Engineer
Darktrace · San Francisco, CA · 3 wk ago
Engineering$150k–$200k/yrFull-time
About the role
As a Solutions Engineer on the Acquisition Team, you will partner with Account Executives to drive net-new business and lead the technical sales process from discovery through evaluation, solution design, and business justification. In this customer-facing pre-sales role, you will serve as a trusted advisor, uncovering customer challenges, aligning Darktrace’s AI-powered platform to their needs, and demonstrating measurable security and business outcomes.
Responsibilities
- Technical Ownership
- Lead all technical aspects of new business deals from discovery to close, owning momentum and progression at each stage
- Build early credibility with Security, IT, and Cloud stakeholders
- Drive technical win strategy and guide solution validation
- Discovery & Value Alignment
- Align solutions to SOC workflows (triage, investigation, response)
- Lead structured discovery aligned to MEDDPICC, identifying pain, impact, and urgency
- Translate requirements into solution designs aligned to ROI and business outcomes
- Solution Design
- Architect scalable solutions across Darktrace’s platform (Network, Email, Cloud, Identity, Endpoint, ASM, PEM, IRR)
- Advise on deployments, integrations (SIEM, SOAR, EDR), and visibility (SPAN/TAP, APIs)
- Clearly communicate trade-offs (performance, cost, coverage)
- Ensure solution design supports fast deployment and meaningful evaluation outcomes
- Customer Engagement
- Deliver high-impact demos and technical storytelling to SOC teams, leaders, and executives
- Translate complex cybersecurity concepts into clear, outcome-driven narratives for both technical and executive audiences
- Handle objections and position against competitors
- Deal Strategy & Collaboration
- Partner with AEs to qualify opportunities, mitigate risks, and progress pipeline
- Collaborate with Sales, Product, Engineering, and Customer Success to resolve blockers and accelerate deals
- Share market feedback to improve product and go-to-market strategy
Requirements
- Background in pre-sales/solutions engineering in cybersecurity or SaaS with a track record of supporting net-new business
- Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures
- Experience with SOC tools (SIEM, SOAR, EDR/XDR) and hybrid environments
- Ability to design solutions, run demos/PoCs, and influence diverse stakeholders
- Strong communication, consultative selling, and business acumen
- Fundamental understanding of AI technologies (LLM, ML, NLP)
- Operates with urgency, ownership, and a bias for execution
Qualifications
- Bachelor’s degree or higher preferred (or equivalent experience)
- Relevant Cloud, Security, and/or AI certifications are a plus
Pay
Total on-target earnings (base salary + commission) of $150,000-$200,000. Final compensation will be based on factors including experience, skills, and geographic location.