Solutions Engineer

About the role

The Solutions Engineer (SE) will be working as a trusted advisor and partner to top Enterprise Organizations. They will showcase Cisco product solutions, set up demonstrations, explain features and benefits to customers, and design and configure products to meet specific customer needs.

Responsibilities

• Work as a member of a customer Account Team in a pre-sales technical role
• Showcase Cisco product solutions and explain features and benefits to customers
• Design and configure products to meet specific customer needs
• Collaborate with Account Managers, Technical Architects, and other SE’s as a team to present solutions and support overall architecture development
• Provide solution and architectural perspectives across the Cisco product portfolio and use technical specialization for specific opportunities
• Act in an increasingly consultative fashion and be looked to as a trusted technical adviser by the account team and customers
• Keep up-to-date on relevant competitors' solutions, products, and services
• Assist with the development of formal sales plans and proposals for assigned opportunities

Requirements

• 5+ years of related experience in technical sales, pre-sales, or client-facing consulting roles
• Cisco product experience or relevant experience with key competitor offerings
• Proven pre-sales experience, with the ability to translate technical solutions into business value
• A Bachelor’s degree, preferably in Electrical Engineering, Computer Science, or a related field (or equivalent experience)
• Professional certifications (e.g., CCIE, CCNP) are highly desirable

Preferred Qualifications

• Strong business acumen, with the ability to understand customer drivers and frame Cisco offerings in terms of business and mission value
• Conversant in AI infrastructure and IT use cases
• Strong knowledge of Cisco technologies, including switching, wireless, routing, data centers, and security
• Excellent technical consulting skills, including the ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment
• A passion for technology and problem-solving with the ability to learn quickly and adapt to new trends

Benefits

At Cisco, employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Additional paid time away includes 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees, 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco. Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees. Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations). Optional 10 paid days per full calendar year to volunteer. For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.