Solutions Engineer

About the role

This is a high-impact, field-facing role for someone who lives at the intersection of deep Splunk platform practice, Horizon 3 market foresight, and customer outcomes translating what’s new and what’s next in security, observability, and digital resilience into narratives and artifacts the field can operationalize globally.

Responsibilities

• Play a key role in helping Splunk’s most strategic enterprise customers understand how progressive innovation in security, observability, and AI will reshape their organizations.
• Partner closely with Product Management, Engineering, Technical Marketing, and the most senior field technical community to convert innovation roadmaps into proof-of-value narratives, executive-ready briefings, and repeatable field assets that advance durable growth and customer outcomes.
• Author and maintain technical narratives, demos, proof-of-value artifacts, and executive pre-reads that Field CTOs, AI Solutions Architects, and GSO specialists can use to message innovation with one voice across strategic accounts and industry events.
• Operate as a Splunk practitioner, demonstrating core platform and AI capabilities across security and observability use cases, grounding every story in Splunk’s differentiated platform moat as competitive pressure intensifies.
• Force-multiply output using Cisco and Splunk-approved agentic AI tooling to research, draft, iterate, and quality check artifacts under the Global Field CTO’s publish bar with human review on every customer-facing release.
• Curate and deliver executive-grade experiences in collaboration with Technical Marketing, developing content and talk tracks for Cisco’s Customer Experience Center and Splunk’s executive briefing programs that encourage CIO, CISO, and CTO audiences with art-of-the-possible capabilities.
• Partner with Product and Technology teams to define innovation showcases for .conf, Cisco Live, and flagship analyst and partner forums.
• Collaborate with elite field technical partners and their innovation labs to understand external innovation signals, complement Splunk’s market narrative, and expand perception of Splunk’s relevance in the Agentic Era.
• Produce public-source innovation briefings and field receipts the GSO can cite safely following disciplined sourcing so customer-facing packs accelerate adoption without roadmap leakage.

Qualifications

• 5+ years experience in enterprise security, observability, or large-scale data platforms with at least 3 years in a customer-facing, field engineering, or technical advisory role serving strategic accounts or partners.
• Ability to move from idea to working artifact to proofs of concept, reference architectures, executive narratives, and demo flows that shipped to real customers or field programs, not slideware alone.
• Proficiency in agentic AI workflows for technical content production, research synthesis, and iteration—using modern AI tools as a core part of how you work, with clear judgment about quality, accuracy, and compliance.
• Strong executive presence and the ability to translate deep technical innovation for CIO, CISO, and CTO audiences—in customer briefings, executive centers, and global industry events.
• Bachelor’s degree in a related field or equivalent experience.