Solutions Engineer

Candidate must be located in the NYC metropolitan area. Travel to clients in the NYC market required throughout the week.

About the role

Join Team Cisco as a Solutions Engineer, where you’ll serve public-sector customers in New York State—specifically local government and higher education. Together, we drive business outcomes that exceed customer expectations, foster strategic relationships, and create a culture of learning and technical excellence.

Responsibilities

• Lead, participate in, and deliver high-impact customer presentations, demonstrations, and proof-of-concepts.
• Support Cisco, partner, and customer engagements at events such as Tech Days, Executive Briefings, and other local events.
• Build executive relationships and champions within accounts through trust, business acumen, and technical strategies.
• Maintain technical excellence across the Cisco portfolio and ensure solutions align with customer strategies and goals.
• Partner with Services Account Executives to drive full lifecycle adoption of solutions and position CX offerings.
• Influence the future of the portfolio by participating in advisory boards, tiger teams, and providing customer feedback.
• Champion a culture of learning, coaching, and continuous professional development.

Requirements

• 5+ years of industry experience as a pre-sales solutions engineer.
• CCNA-level experience with the ability to achieve CCNP Enterprise certification within 12 months of joining.
• Hands-on experience with Cisco technologies: Networking, Security, Collaboration, Data Center & Cloud, and Observability.
• Excellent presentation skills and ability to travel to customer locations for meetings and presentations.

Preferred Qualifications

• CCNP or CCIE certification or equivalent.
• Experience presenting complex technical solutions to both technical and non-technical audiences, including CxO-level executives.
• Strong problem-solving and troubleshooting skills.
• Experience with AI for solving problems.
• Knowledge of the Cisco partner ecosystem and competitive IT industry landscape.
• Track record of consultative selling.
• Experience in IT Architecture or Operations.

Why Cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era—and beyond. With 40 years of fearless innovation, our solutions power how humans and technology work together across physical and digital worlds, providing unparalleled security, visibility, and insights. Fueled by our technology’s depth and breadth, we experiment and create meaningful solutions. Our worldwide network of doers and experts ensures limitless opportunities to grow and build. We collaborate with empathy to make a global impact—because our solutions are everywhere, so is our impact.

Pay

The starting salary range for this position is $223,000.00 to $287,200.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and training.

Full salary ranges by location:

• New York City Metro Area: $223,000.00 - $330,300.00
• Non-Metro New York State & Washington State: $217,200.00 - $315,300.00

For quota-based sales roles, the ranges include base pay and sales target incentive compensation combined.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with Cisco matching contribution.
• Paid parental leave, short- and long-term disability coverage, and basic life insurance.
• Restricted stock units (RSUs) that vest over time with continued employment.
• Paid time off:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
  • 1 paid day off for employee’s birthday.
  • Paid year-end holiday shutdown.
  • 4 paid days off for personal wellness.
  • Non-exempt employees: 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period.
  • Exempt employees: Flexible vacation time off with no defined limit (subject to business availability).
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours carried forward.
  • Additional paid time away for critical or emergency family issues.
  • Optional 10 paid days per year for volunteering.
• Annual bonuses for non-sales roles, subject to Cisco’s policies.
• For sales roles: Performance-based incentive pay split between quota and non-quota components, with uncapped earnings potential beyond 100% attainment.