Solutions Engineer

Candidate must be located in the NYC metropolitan area. Travel to clients in the NYC market is required throughout the week.

About the role

Join Team Cisco as a Solutions Engineer, where you’ll serve public-sector customers in New York State—specifically local government and higher education. You’ll drive business outcomes that exceed customer expectations, foster strategic relationships, and create a culture of learning and technical excellence.

As a Solutions Engineer, you will play a critical role as a technical pre-sales engineer for a subset of our customers. You’ll collaborate with Account Executives, integrated team members, partners, and Cisco business entities to deliver exceptional business outcomes.

Responsibilities

• Lead, participate in, and deliver high-impact customer presentations, demonstrations, and proof-of-concepts.
• Support Cisco, partner, and customer engagements at events such as Tech Days, Executive Briefings, and other local events.
• Build executive relationships and champions within accounts through trust, business acumen, and technical strategies.
• Build and maintain technical excellence across the Cisco portfolio.
• Ensure Cisco solutions are tied to customer strategies and goals.
• Partner with Services Account Executives to drive full lifecycle adoption of our solutions and position our CX offerings.
• Influence the future of our portfolio by participating in advisory boards and tiger teams, as well as providing customer feedback.
• Champion a culture of learning and coaching while continuously investing in your personal professional development.

Requirements

• 5+ years of industry experience and experience as a pre-sales solutions engineer.
• CCNA-level experience with the ability to achieve the CCNP Enterprise certification within 12 months of joining Cisco.
• Hands-on experience with Cisco technologies such as Networking, Security, Collaboration, Data Center & Cloud, and Observability.
• Excellent presentation skills.
• Ability to travel to customer locations for meetings and presentations.

Preferred Qualifications

• CCNP or CCIE certification or equivalent.
• Experience presenting complex technical solutions to both technical and non-technical audiences, including CxO-level executives.
• Strong problem-solving and troubleshooting skills.
• Experience with AI for solving problems.
• Knowledge of the Cisco partner ecosystem.
• Competitive knowledge of the IT industry.
• A track record of consultative selling.
• Experience in IT Architecture or Operations.

Why Cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era—and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across their entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.

Pay

The starting salary range for this position is $223,000.00 to $287,200.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Full salary ranges by location:

• New York City Metro Area: $223,000.00 - $330,300.00
• Non-Metro New York State & Washington State: $217,200.00 - $315,300.00

For quota-based sales roles, the ranges provided include base pay and sales target incentive compensation combined.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short- and long-term disability coverage.
• Basic life insurance.
• Grants of Cisco restricted stock units, which vest following continued employment for defined periods.
• Paid time away:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
  • 1 paid day off for employee’s birthday.
  • Paid year-end holiday shutdown.
  • 4 paid days off for personal wellness.
  • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at 4.92 hours per pay period.
  • Exempt employees participate in Cisco’s flexible vacation time off program with no defined limit (subject to availability and business limitations).
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional 10 paid days per full calendar year to volunteer.
• Annual bonuses for non-sales roles, subject to Cisco’s policies.
• For sales roles, performance-based incentive pay split between quota and non-quota components:
  • Quota-based incentive pay:
    • 0.75% of incentive target for each 1% of revenue attainment up to 50% of quota.
    • 1.5% of incentive target for each 1% of attainment between 50% and 75%.
    • 1% of incentive target for each 1% of attainment between 75% and 100%.
    • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap.
  • Non-quota-based sales performance elements: 0% up to 125% of target.