Solutions Engineer

About the role

3form is a leading manufacturer of award-winning, sustainable building materials and architectural hardware solutions for the Architecture + Design industry. We are seeking a talented Solutions Engineer to be an integral part of the Special Projects team. This is a service-focused, technical role perfect for a creative engineer who thrives in a social setting.

Responsibilities

The role has two key focus areas: Pre Order and Post Order.

• Pre Order: Sales support on project calls, solution development, custom one-off product design, pricing custom designs, and project setup.
• Post Order: Supporting 3form Project Managers and internal operations teams to ensure orders ship on time.
• Own recommendations and custom products from design through installation.
• Support material consultants on project calls by providing engineering expertise and design direction for 3form solutions.
• Own the Custom Material Process, including evaluation of custom material requests, testing and evaluation of custom layups, creation of custom samples, pricing of custom materials, and quality checking of custom panels.
• Develop and design custom hardware components and assemblies (e.g., attachment hardware, structural elements, integrated systems) to fit clients’ project-specific needs. Work with Project Management and Purchasing to quote, manufacture (via vendor management), and see designs through to completion and installation.
• Create mechanical manufacturing drawings and details, installation templates or tools, and collaborate with contractors and installers to ensure seamless project integration.
• Provide engineering direction and recommendations for 3form solutions to internal teams and external customers.
• Manage relationships with 3form’s third-party structural engineering consultants, including quoting and contracting engineering calculations and stamped drawings for complex projects.
• Act as the liaison between structural engineers, 3form personnel, and external customers.
• Develop standard custom solutions based on previous orders and experience.
• Respond to inquiries about the appropriateness of use and technical details of company hardware and materials from client services, material consultants, and clients.
• Troubleshoot hardware and material installations in a fast-paced, sales-driven environment.
• Collaborate cross-functionally with the Product Development team to understand technical implications of the product line and report on design trends that could be standardized.
• Maintain comprehensive knowledge of 3form vendors and manufacturing relationships to propose custom material and hardware solutions for novel architectural projects.
• Design components of various manufacturing types, including aluminum extrusion, fabricated structural steel, bent sheet metal, machined and die-cast metals, injection-molded plastics, etc.
• Ensure the structural, functional integrity, and margin of custom solutions.
• Assist in preparing installation instructions for custom design products.
• Perform other duties as assigned.

Requirements

• A sales and customer-focused mindset.
• BS in Mechanical Engineering, Materials Science Engineering, or Structural Engineering.
• 3–5 years of professional experience in the design and development of steel and aluminum components or systems.
• Experience in commercial construction management or estimating is a plus; a background in design, architecture, or industrial design is preferred.
• Strong written and verbal communication skills.
• Background or knowledge of the properties of metals and metal fabrication.
• Background or knowledge of the properties of plastic and glass panel production and utilization.
• Strong design sensibility and sound understanding of structural mechanical design.
• Proficiency in modeling solutions or drawing designs in SolidWorks, Rhino, or CAD (SolidWorks preferred). Examples are required.
• Ability to work well in a cross-functional team environment and adapt to a dynamic, rapidly growing company.

Benefits

• Competitive salary and comprehensive benefits package.
• Onsite medical facility.
• Fully equipped gym.
• Cafeteria with free fruit, soda, and coffee.
• Relaxed, fun-loving office environment.