Solutions Consultant (US)

About the role

We're looking for a Solutions Consultant to join our growing Sales team as our first Solutions Consulting hire based in the US. This role offers the unique opportunity to build our US Solutions Consulting function from the ground up.

Responsibilities

• Own solution validation on our biggest deals: Partner with Sales on strategic, mid-market, and enterprise opportunities across the US - running discovery, mapping how Nory fits into a prospect's existing systems, and building the confidence a sceptical buyer needs before they'll commit.

• Own technical scoping on complex deals: Map how Nory fits into a prospect's existing systems - POS, payroll, inventory - and catch anything that could block or derail a deal long before it gets there.

• Build deep domain credibility: Speak fluently about the day-to-day of running a restaurant or multi-site hospitality business - labor, food cost, waste - so prospects hear a fellow operator, not a script.

• Run demos that don't feel like demos: Bring real operator credibility into the room. You'll talk to prospects candidly about the pain you've lived, not read from a script, and know when to speak, what to leave out, and when to bring the deal team back in.

• Build the assets that make the function scale: Playbooks, demo environments, competitive battlecards - the stuff that means this doesn't just live in your head.

• Close the loop with Product and Customer Success: Surface product gaps and workflow nuances early, and hand off cleanly to CS so nothing falls through the cracks after signature.

• Help build the playbook, not just follow it: This is Nory's first Solutions Consulting hire based in the US. You'll shape how this function runs here from day one, working alongside our UK-based Solutions Consultant rather than inheriting a finished process.

Requirements

• Solutions Consulting or Sales Engineering experience in restaurant technology: Ideally with a comparably complex, multi-product hospitality platform.
• Genuine technical range: You can map and talk credibly about POS, payroll, and inventory data flows without needing someone else to translate for you.
• Sharp commercial instinct: The kind of judgement that means an AE trusts you alone in a room with a prospect - you know what to say, what to hold back, and when to bring in the rest of the deal team.
• A self-starter's comfort with ambiguity: This function is still two people. You'll be building your own structure here, not working inside someone else's.

Qualifications

• Based in the United States, ideally on the East Coast, with the flexibility to travel regularly to be in front of customers.
• Nice-to-haves: Direct multi-unit hospitality operator experience - having actually run or worked inside restaurant operations builds a kind of credibility that's hard to fake.
• Data or analytics literacy.

Skills

• Direct multi-unit hospitality operator experience.
• Data or analytics literacy.

Benefits

• Meaningful equity with standard 4-year vesting and 1-year cliff - at Nory everyone is an owner!
• Health, dental, and vision insurance with employee cover and dependent cover.
• 401k with company match up to 4%.
• 20 days paid time off, plus public holidays.
• 12 weeks paid parental leave for birthing parent, and 4 weeks of paid leave for non-birthing parent.
• $1,000 annual personal development budget + quarterly book budget.
• $250 home office workspace budget.
• Frequent travel to London and Dublin and regular offsites & socials.

Pay

Competitive salary and benefits package.

Schedule

Full-time position.